Privacy Policy

Privacy Policy YUNA Webshop:

At YUNA we value the protection of your privacy and strive to be transparent about how we collect, use, share and protect personal data. Below you will find our privacy policy:

What information do we collect?

1. Personal Information: We collect information that you voluntarily provide to us when placing an order or creating an account. This may include your name, address, email address, and telephone number.

2. Payment information: In order to process payments, we collect necessary payment information such as credit card details. This information is processed securely via encrypted technologies and is not stored on our servers.

3. Device information : We automatically collect certain information about your device such as IP address, browser type and version, time zone setting and other technical information when you visit our website.

How do we use this information?

1. Order Processing : We use your personal information to process orders, including order confirmations, billing, and shipping of products.

2. Customer Service : We may use your information to assist you with any questions, problems or requests regarding your order.

3. Marketing : With your permission, we may send you emails about new products, offers and other updates. You may unsubscribe from these communications at any time.

How do we protect your information?
We take steps to ensure the security of your personal information. This includes using encryption technologies for sensitive information and restricting access to personal data.

Sharing information
We only share your personal information with third parties to the extent necessary to process your order (e.g. with DHL for shipping).

Your rights
You have the right to request access to the personal information we hold about you, to request corrections and to object to the use of your data for marketing purposes, and to have your personal information deleted from our system.

Contact
If you have any questions about our privacy policy or the handling of your data, please contact our customer service.

By using our website and placing orders, you consent to the collection and use of information as described in this Privacy Policy. We may update this policy, so please check back frequently for changes. Thank you for shopping with YUNA!

What payment methods do you accept?

We accept payments via iDeal, credit card payments, and Klarna post-payment payments

How do you ship the lamps?

We mainly use PostNL to send orders. With every order you will receive a track and trace code with which you can follow the status of your order.

The lamps are carefully packed and damage is rare.

Can I pay afterwards?

Yes! You can pay afterwards with Klarna

What are the shipping times?

Ordered today, shipped tonight. Deliveries usually take five business days.

Can I return my order?

We offer easy returns. This means that you can return your order within 14 days without giving a reason and get your money back.

Do you offer a guarantee?

All our products have a 2 year warranty

How can I track my order?

You will receive an email with a track and trace code from PostNL with which you can track your order at all times.

Can I come over to your place?

We have a showroom in Texel. Make an appointment to come by.

Never a boring room again ✨

View all