Frequently Asked Questions

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What payment methods do you accept?

We accept payments via iDeal, credit card payments, and Klarna post-payment payments

How do you ship the lamps?

We mainly use PostNL to send orders. With every order you will receive a track and trace code with which you can follow the status of your order.

The lamps are carefully packed and damage is rare.

Can I pay afterwards?

Yes! You can pay afterwards with Klarna

What are the shipping times?

Ordered today, shipped tonight. Deliveries usually take five business days.

Can I return my order?

We offer easy returns. This means that you can return your order within 14 days without giving a reason and get your money back.

Do you offer a guarantee?

All our products have a 2 year warranty

How can I track my order?

You will receive an email with a track and trace code from PostNL with which you can track your order at all times.

Can I come over to your place?

We have a showroom in Texel. Make an appointment to come by.